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Last Update: 22 Jan 2015
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Web site visitors are invited to fill out an online form, Customer Satisfaction. This is a quality initiative of the Sarawak River Board one of continuous improvement to ensure customer satisfaction is at a satisfactory level. Please click HERE to fill.


| Schedule of sailings Boat-in process. 
| Fare-in process. 
Passenger Terminal-in process. 
Satisfaction Form Pelanggaan 

| Schedule of sailings Boat-in process. 

| Fare-in process. 

Passenger Terminal-in process. 

Customer Satisfaction Form



What is your level of satisfaction on the overall services provided by the Sarawak Rivers Board?

SRB Hotline



2nd Floor, Electra House
Power Street, 
93000 Kuching, Sarawak


+6082- 234 092/234 093
Picture +6082- 234 096


MON- THURS : 8:00 AM - 5:00 PM

FRIDAY   : 8:00 AM- 11:45 PM

2:15 PM - 5.00 PM

SRB Staff

    srb            hrmis

Link to Chief Minister Of Sarawak
Link to Sarawak State Secretary
Link to Malaysia government
Link to Sarawak Government

More measures to mitigate floods

State to divert flood waters to sea through canal, build another barrage to keep out seawater during high tide

Morshidi sharing the photo on his hand phone with Jinep (second right) and Zaki (left) which some irresponsible people have circulated in the social media which showed Kuching flooded.

Flood Victim-Evacuation Operation in progress by SRB Limbang

SRB Limbang Division headed by Mdm Carol Leo Bungan, Penolong Pengurus Pelabuhan Limbang and crew was conducting evacuation of flood victims from kampung Pengkalan Madang to Batu Danau on 19 Januari 2015.

SRB monitor the safety of river users

At 5.30am Enforcement officer monitoring the situation at pengkalan perahu tambang along the Kuching waterfront, especially in terms of safety school children who use the perahu tambang. Also with the Controller LSS, En. William Jinep and Enforcement Officer Mr. Zekegkiel Piree.


15 Jan 2015Ill-fated longboat an unregistered private one, says SRB controller

KUCHING: The longboat that collided with another river vessel in the upper reaches of Ulu Baram on Sunday was a private boat and not registered with Sarawak Rivers Board (SRB).

SRB controller William Jinep, who said this yesterday, added that SRB had not received official report of the incident that claimed three lives and injured five....

15 Jan 2015Removing eyesores, danger

SRB to make Sarawak River safer for navigation, enhance its beauty by removing wrecks

A SRB personnel pointing to the site of five wrecks some 10 mianutes’ boat ride downriver from Kuching Waterfront. (Inset) A close up of some of the wrecks.

KUCHING: The Sarawak Rivers’ Board (SRB) plans to clear wrecks of sunken vessels in the Sarawak River from its mouth at Muara Tebas up to the Main Bazaar area.

According to SRB controller William Jinep, the clearing of more than 20 wrecks along that stretch would be done soon, without disclosing the exact time frame....

15 Jan 2015Take need for life jackets seriously — SRB chief

KUCHING: The importance of providing life jackets to open boat passengers is raised once again following the Long Panai river tragedy on Sunday that claimed the lives of a woman and her niece, while her nephew is still missing.

Sarawak Rivers Board (SRB) chairman Murni Suhaili said the fiberglass longboat, which collided with a fast-moving wooden boat with two people onboard, should have been fitted with life jackets, especially when there were children on board....



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